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Coolux 106

Coolux 106

Regular price Dhs. 1,199.00 AED
Regular price Dhs. 1,999.00 AED Sale price Dhs. 1,199.00 AED
Sale Sold out
Shipping calculated at checkout.

Details

Shipping & Returns

Return and Refund Policy

  • Stock Items: Notify us within 24 hours of receipt if you wish to return. Return the item within 3 days of delivery. Items must be in new, unused condition with all original packaging and tags. Delivery and assembly costs are non-refundable. Refunds are based on the item's condition.
  • Non-Returnable Items: Assembled or made-to-order items cannot be returned or exchanged.
  • Damaged or Defective Items: We will repair or replace these items promptly. Notify delivery personnel immediately if there are damages or missing goods. Manufacturer’s warranty on faulty goods applies.
  • Order Changes: Changes may not be possible once an order is in production, but we will try to assist.
  • Delivery Issues: Failure to take delivery on the scheduled date incurs a storage charge of AED 450/day.
  • Customized Products: These cannot be returned unless they have manufacturing damages.

Shipping Charges and Timelines

  • Within Dubai, Sharjah, Umm Al Quwain, Ras Al Khaimah, Ajman, Al Ain, and Fujairah: AED 200, 4-8 working days.
  • Abu Dhabi: AED 300, 4-8 working days.

Order Fulfillment Process

  1. Sales Order Created: Order acknowledged and SO created.
  2. Production Initiated: Production of your order starts.
  3. Production Completed: Notification sent upon completion.
  4. Awaiting Final Payment: Awaiting final payment confirmation.
  5. Final Payment Received: Order scheduled for shipping.
  6. Shipping Scheduled: Shipping and installation scheduled.
  7. Shipped: Order dispatched and delivered.

For order status or shipping details, contact customer support at 00971526428200 or support@dekkormobilia.com. Delivery times are estimates and may vary.

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